Kemkominfo Website: Heuristic Evaluation & UX Redesign
A comprehensive UX overhaul of the Indonesian Ministry of Communication and Informatics (Kemkominfo) homepage, leveraging Jakob Nielsen’s 10 Usability Heuristics to resolve severe interface inconsistencies and modernize the government portal's digital presence.
November 2023
1 day
- Outdated UI & Layout: The existing government website suffered from an outdated user interface, inconsistent margins, redundant actions, and poor color contrast.
- Information Gaps:Critical sections, such as the Introduction, lacked foundational information about the ministry's purpose, utilized confusing internal jargon, and featured an unusual, ambiguous content pattern.
- Clutter & Jargon:The Hero section was heavily cluttered with duplicate news links, dead interactive widgets, and distracting event banners, strictly violating the "Aesthetic and Minimalist Design" heuristic.
